About Us.
OVERVIEW
Our voice solutions are the foundation for your communications
Our team consists of outbound call center creators and innovators that use the newest advancements in cloud-based omnichannel contact center software to help you expand your business at every stage and convert more leads.
When you’re a telemarketer and you’re annoyed with the way things are done, what do you do? Particularly when the software supplier who is meant to make your work easier isn’t offering you enough assistance to get the job done well?
You move to a more astute solution supplier.
We have assembled a fantastic team, resulting in excellent coordination and communication. Our staff is nerds when it comes to new technology, frequently arguing over what’s the greatest and most efficient approach to complete a task.
The concept of providing dependable voice services to customers worldwide dates back to 2007. Despite its small size, we have designed to make phone assistance transparent, collaborative, and easy to administer.
As a committed team, we work hard every day to provide our clients with the greatest solution available. We are proponents of user-driven innovation, and we have learned from our customers that we must interact with clients in novel ways. We pay close attention to their requirements and feedback because of this.
Our Vision
Our goal is to become the leading cloud-native outbound solution that enables clients to connect with the appropriate individuals at the appropriate moment.
Our goal is to provide enterprise-grade features with an extremely user-friendly interface to a wide range of users. Customer feedback drives the development of new features and UI modifications. We want to provide the best uptime, quality, and data assurance all at the same time.
We think that wonderful encounters stem from effective communication. Communication is, in many senses, the foundation of our life. Collectively, we think that everyone can accomplish more. To make sure that our clients receive the most experience possible from our service, we operate with a TEAM mentality. Every member of our team is aware of how they each support our purpose on an everyday basis.
Why we are different?
We consistently go above and above for our clients.
We constantly listen to the needs of our clients because we are involved and responsive in every connection. This makes it possible for us to provide solutions that are specifically designed for their company and guarantees that we can act as a knowledgeable extension of their IT teams whenever and wherever they need us.
Benefits
PCI Complaint
There are numerous obstacles and fierce rivalry for the call center sector. Nonetheless, we have made an effort to adhere to PCI throughout.
Data Protection
Our top focus is to safeguard client information from harm by using encryption and role based access systems.
Fast Dialing Features
You can enjoy speedy dialing thanks to our more effective dialers. Boost agent competence while cutting costs.
24/7 Customer Support
We provide round-the-clock assistance and value our clients. Contacting us is always welcome.
Monthly Activity in HighReachTel
Thank you to our amazing customers
500K
Successes
300M
Calls
45
Countries Served
Meet our team
The Best People To Support Your Project
Abdullah
BP & Vice President
Ammar Haider
Support Manager
Haider Mansha
Marketing Manager
Services
VOIP, HOSTED Dialers and More
Auto Dialer
Use an Automated Dialer to speak with a live agent. It saves agents’ time by automatically dialing a huge number of leads. It is a sophisticated outbound marketing auto-dialing solution. With the help of our Auto Dialer, increase agent productivity and reduce downtime.
Predictive Dialer
We are aware that providing excellent customer service increases revenue and draws in new customers. Technology has advanced in tandem with the strong need for customer service. This is the application of our Predictive Dialer system.
AI Dialer
Selecting a lead and dialing, this intelligent dialer connects the call only when an agent is accessible. In addition, it optimizes the lead distribution to agents and modifies the background dialing speed with the use of machine learning algorithms that adjust to given parameters and human behavior.
VoIP Services
Crystal-clear voice quality, enhanced scalability, and cost-effective communication. Handle high call volumes efficiently, offering features such as call recording, real-time analytics, and customizable call routing. Upgrade your call center with our VoIP solutions today.
Click to Call
Make direct phone calls to your customer service department from your website. By integrating Click with your company website, you can easily assign incoming calls to the right department. Make the most of this feature to improve customer service.
Lead Generation
We have assisted more than 100 businesses countrywide in expanding. We provide flexible payment periods, a guarantee on return policies, and premium lead products.
Trusted By Many Businesses
Testimonials
What Our Customers Say
As an owner, I’m really happy with this dialer, and my agents are too. I highly advise doing the demo, at the absolute least. Out of all the dialers I’ve used in the past, this one has the highest transparency.
Anees Ahmed
All in all, it kickstarts our campaign. It contains every feature we require to run our campaigns. We can perform both voice and non-voice tasks. Additionally, the technical assistance is doing a fantastic job of answering our questions.
Asif Mehmood
After speaking with the support team via chat, I decided to stop looking for other services and to end my search with Dialer. I advise friends, colleagues, and small business partners to sign up for their services right now.
Jahangir Khan
Are you prepared to have more impactful conversations?
Submit a request to obtain Advanced VoIP, Auto Dialer, and Predictive Dialer software